| Business Terms & Conditions
Just think IT, Specified terms and conditions. . Payments are accepted by Cash or Cheque only. Cheque's must be supported with a valid guarantee card
. Payment on completion of work.
. Goods will not be released until payment has been accepted.
. Invoice at our discretion only.
. Invoice terms are strictly 30 days.
. Late payment of invoice(s) will incur a daily charge of 3% over bank base rate (calculated at time of incurred charge).
. Goods are not supplied on approval or on a trial basis.
. Any items we specify and agree to source are available at the time of specifying. In the event of non-availability of goods, we reserve the right to rescind the contract or to offer substitute goods at there own value.
. Prices may change because of supplier changes or alteration in taxation.
. Where Just Think IT is sourcing parts/accessories we will always endeavour to achieve a competitive price, we do not guarantee the 'cheapest' price.
. All goods remain the property of Just Think IT until paid for in full.
. Prices and manufacturers specifications are subject to change without notice. Minor specification variations do not entitle the purchaser to rescind the contract.
. All goods are supplied in good faith and returns or warranty claims are with the supplier or manufacturer.
. Just Think IT will not held responsible for delays in resolving issues due to awaiting parts/accessories or due to matters arising from any undeclared state of the hardware or software once and investigation is under way.
. Just Think IT will not be responsible for loss or corruption of data caused by computer malfunction or damage while in our possession or while being worked upon on site. The owner/user is responsible for ensuring that there is a copy (back up) of all data on the computer(s).
. It is the responsibility of the owner/user to ensure data is 'backed-up' prior to any work being carried out on a site or on a computer.
. Where a copy (back up) of data cannot be made because of total system failure, Just Think IT accept no liability if the data cannot be saved or restored in any form.
. Failure of components during any maintenance and/or fault finding work is not the responsibility of Just Think IT. Any cost for repair or replacement of these items will be born by the customer.
. Just Think IT is not responsible and will not bear the cost of any consumables used during testing, investigating or resolving problems. (i.e. paper, ink, Disks, Tapes etc).
. Rates charged for Call Outs are laid out in our Rates document on the Internet and available upon request.
. On-site investigations at current rates, (ask for details).
. The fixed price/repeat call outs refer to any predefined issue or problem, other issues or problems are charged accordingly.
. If a problem remains after the initial call a further visit will not incur a further charge, however if there is another problem (or cause) this will incur a new call out and hence new charges.
. Just Think IT may use contacts in the IT industry for any major project work required by customers or for any specialised support. These services may be on a direct basis to give the customer the best price.
. Telephone support does not imply an immediate answer/response. It is not a helpdesk service and as such not manned all the time, any left messages are monitored regularly and responded to regularly.
. Remote Support is subject to site survey and compatibility. Additional hardware or software may need to be purchased.
. Charges for telephone and or remote support are payable in advance, non-payment will cease support for that period.
. The owner/user is responsible for supplying applications, operating system or other data in disk form for re-installing on a computer, Just Think IT will not be expected to install unlicensed software. Just Think IT will have no involvement in any disputes or claims over licensing.
. Just Think IT will always recommend installation of Anti Virus software, where this advice is not followed Just Think IT do not accept responsibility for any loss of data or earnings relating to damage caused by any Virus (inc. Macro virus), Trojan, Worm or Scripts.
. Just Think IT does not guarantee the effectiveness nor can be held responsible for any Virus (including Macro's), Worm or Trojan that may be due to Anti Virus software or Firewall software that was installed or supplied by Just Think IT. This will be under the specifications of the Manufacturer.
. The customer is responsible for ensuring that Firewall software or hardware is kept active and configured for maximum protection.
. The customer is responsible for keeping Anti Virus software up to date, Just Think IT will advise and may (at their discretion) update during visits. With Virus activity changing on a daily basis the customer must have a procedure in place to maintain protection.
. Freeware, Shareware or otherwise supplied software from the public domain, such software is supplied to the client on an "as is" basis and shall remain under the agreements of the original supplier/developer. Any payments or agreements are between the customer and the original supplier/developer. Just Think IT will have no involvement in any disputes or claims. Just Think IT makes no warranty as to fitness for purpose, performance or as to freedom from embedded malicious software.
. Any Hardware or Software that cannot be supported, that is not brought to our attention during initial request for support or survey or that is subsequently requested for support will not be the responsibility of Just Think IT to resolve.
. The Customer will supply passwords or be available to input any passwords needed in order to work on a system. Failure to do so will result in the work being suspended and a charge for the call out and the time on site. Any additional visit and time will be charged separately.
. Where a visit does not result in completion of the work stated due to lack of information, services, hardware or software, including services of 3rd parties, any subsequent visit will be chargeable.
. Where any disagreement occurs, Just Think IT will remove any part/accessories fitted and 'undo' any work undertaken. Just Think IT will not be responsible for the state of the machine. That is, Just Think IT will not take time or be responsible to reinstate the 'faulty' state the machine was in or be responsible for reinstalling or returning faulty parts.
. Just Think IT will uphold customer confidentiality and current laws regarding content of data on any systems. Where any of the content is unlawful we reserve the right to contact the relevant authorities.
. The Links on the Web Site are provided in good faith and Just Think IT is not responsible whatsoever for any services and/or information gained or provided by the persons or companies listed.
. Just Think IT cannot accept liability if fulfillment of our contractual obligations is prevented or affected by reason of circumstances amounting to 'force majeur'. Circumstances amounting to force majeur include any event which we or the supplier of the service(s) in question could not, even with all due care, foresee or avoid such as war, or threat of war, civil strife, riot, terrorist activity, industrial dispute, natural or nuclear disaster, fire, sickness, bad weather and acts of any Government or public authority and all similar events which are beyond our control.
. Just Think IT reserve the right to amend or change the Business Terms of Conditions as and when necessary.
. The terms and condition here in do not effect customer rights as laid out in specific legislation, for example; the Sale of Goods Act 1979, the Sale and Supply of Goods Act 1994, and the Unfair Contract Terms Act 1977.
. If part of these terms is found to be unlawful, it shall not affect the validity of the remainder.
. In the event that any part of these terms and conditions is thought to be illegal un-enforceable or invalid, Just Think IT will have the benefit of any such part until it can be proved otherwise in an English court of law. |
